Frequently Asked Questions (FAQs)
General Questions
1. What services do you provide?
We provide Carpet Dyeing, Carpet Repairing, Carpet Cleaning, Sofa Cleaning, Marble Polishing, Window Glass Cleaning, Water Tank Cleaning, Bird Spike Installation, Waterproofing, Driver Supply, and Automatic Water Pump Controller Installation services throughout Kathmandu Valley.
2. Which areas do you serve?
We serve customers across Kathmandu, Lalitpur, and Bhaktapur. Depending on the project, we may also provide services in nearby areas.
3. How can I book your service?
You can call us, send a WhatsApp message, fill out the contact form on our website, or email us to schedule an appointment.
4. Do you provide free quotations?
Yes. We offer free inspections and quotations for most of our services.
5. Are your technicians experienced?
Yes. Our technicians are trained, experienced, and equipped with modern tools to deliver high-quality workmanship.
Carpet Dyeing Service FAQs
6. Can carpet dyeing restore faded carpets?
Yes. Carpet dyeing restores faded or discolored carpets by applying professional color dyes that match or enhance the original color.
7. Is carpet dyeing better than replacing my carpet?
In many cases, yes. Dyeing is much more affordable than replacing a carpet and can significantly improve its appearance.
8. Can you change my carpet to a different color?
Yes. Depending on the existing carpet color and material, we can change it to a darker shade or refresh its original color.
9. Is the dye safe?
Yes. We use high-quality, non-toxic dyes that are safe for homes, offices, children, and pets after drying.
10. How long does carpet dyeing last?
With proper care, professionally dyed carpets can maintain their appearance for many years.
Carpet Repair FAQs
11. What types of carpet damage can you repair?
We repair burns, tears, holes, loose edges, wrinkles, damaged seams, pet damage, and worn-out carpet sections.
12. Can you repair expensive handmade carpets?
Yes. We repair handmade, Persian, wool, silk, and machine-made carpets.
13. Will the repaired area be visible?
Our goal is to make repairs as seamless as possible by matching the carpet’s color, texture, and pattern.
Carpet Cleaning FAQs
14. How often should carpets be professionally cleaned?
For homes, every 6–12 months is recommended. Commercial spaces may require more frequent cleaning.
15. Can you remove stains and odors?
Yes. We remove many common stains, pet odors, food spills, and embedded dirt using professional cleaning equipment.
Sofa Cleaning FAQs
16. What types of sofas do you clean?
We clean fabric sofas, leather sofas, recliners, office furniture, dining chairs, and upholstered furniture.
17. How long does sofa cleaning take?
Most sofa cleaning jobs are completed within 1–3 hours, depending on the size and condition.
18. Is your sofa cleaning process safe for children and pets?
Yes. We use safe cleaning products and recommend allowing the furniture to dry completely before use.
Marble Polishing FAQs
19. Why should marble floors be polished?
Polishing restores shine, removes dullness, minimizes scratches, and protects marble surfaces.
20. Can you polish old marble floors?
Yes. We can restore old marble floors to improve their appearance and extend their lifespan.
Window Glass Cleaning FAQs
21. Do you clean high-rise building windows?
Yes. We provide both residential and commercial window glass cleaning, including hard-to-reach areas using proper safety equipment.
22. Do you clean both interior and exterior glass?
Yes. We clean both sides of windows, along with frames and sills when required.
Water Tank Cleaning FAQs
23. Why is regular water tank cleaning important?
Regular cleaning removes sludge, bacteria, algae, and contaminants, helping maintain safe and hygienic water.
24. How often should a water tank be cleaned?
Most residential and commercial tanks should be cleaned every 6–12 months.
Bird Spike Installation FAQs
25. Do bird spikes harm birds?
No. Bird spikes are a humane bird control solution that prevents birds from landing without causing injury.
26. Where can bird spikes be installed?
They can be installed on roofs, balconies, ledges, signboards, solar panels, AC units, and boundary walls.
Waterproofing FAQs
27. What waterproofing services do you offer?
We waterproof rooftops, terraces, bathrooms, balconies, basements, exterior walls, and water tanks.
28. How long does waterproofing last?
Depending on the materials used and maintenance, waterproofing can last several years.
Driver Supply Service FAQs
29. Do you provide drivers for both personal and commercial use?
Yes. We provide trained drivers for private vehicles, businesses, and temporary requirements.
30. Can I hire a driver for a single day?
Yes. Daily, weekly, monthly, and long-term driver services are available.
Automatic Water Pump Controller FAQs
31. What is an automatic water pump controller?
It automatically turns your water pump on and off based on the water level, helping prevent overflow and dry running.
32. Can it be installed in existing buildings?
Yes. Our technicians can install automatic pump controllers in most residential and commercial buildings.
Pricing & Support FAQs
33. How much do your services cost?
Pricing depends on the type of service, property size, and project requirements. Contact us for a free estimate.
34. Do you offer emergency services?
Yes. Selected services are available on short notice depending on technician availability.
35. Why should I choose your company?
We provide experienced professionals, competitive pricing, quality workmanship, modern equipment, timely service, and excellent customer support across Kathmandu Valley.